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Meeru Island Resort & Spa
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Phone: +960 664 3457 Fax: +960 664 5946
Website: www.meeru.com
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Experience a personalized stay in the Maldives
This month, we highlight our Housekeeping Department that is responsible for the grand gestures, such as creative bed decorations, the finer details that make your stay in our Villas and Rooms as comfortable as possible, and everything in between. In an interview with Lali Khorkheli, Executive Housekeeper at Meeru Island Resort & Spa, learn more about what goes into your perfect stay at Meeru.

Lali was born in Tbilisi, Georgia. She studies Teaching at the International Teaching University of Georgia and later started her career in the Hospitality industry in 1998, where her first venture was in Greece followed by London. Lali returned to Georgia to add 9 years to her professional career before transferring to the United Arab Emirates and finally joining the Meeru family as Executive Housekeeper in 2014.

Name one spot on Meeru that you love to go and relax?
The beach. Meeru has long stretches of beach that are beautiful and relaxing.

Describe your normal day at Housekeeping Department?
I officially start my day at 07:30 with a Room Boy’s briefing and, of course discussing, arrivals, extra amenities and special requests. After that, I have a meeting with my Assistants and Supervisors at 07:45 to discuss the special requests to follow up on. Then I have another meeting at 08:00 with Rooms Division HODs to share information and then 08:30 with General Managers. We also have evening ‘turn down’ and ‘handover’ meetings.

In between, I follow up on the individual rooms and all the projects that we have running. I have to follow up with Maintenance and Purchasing Departments for what I have requested and to update my daily Logbook to track these requests. We also have different projects like renovations, painting of the rooms and changing of furniture colors.

What is the best compliment that you or your department has received from a guest?
I had a very good comment from one of the repeat guests at the Repeater’s Cocktail Party. The couple mentioned that they have been to many places and traveled all over the world but recently stopped in Meeru for the last 4 visits because they love the rooms here, they love the Room Boys and they love the cleanliness.

What are some of the popular requests that guests make for their Villa setting before arrival?
Guests most of the time request bed decorations, sometimes with red roses on the bed to spell out their names and a message. Usually, we make the best bed decorations with a tropical feel, using palm tree leaves.

How do you and your team prepare each Villa for arriving guests?
My teams all have task sheets with details of the guests, whether they have a honeymoon, or anniversary, or special birthday, so that they can prepare a special and personalized experience for the guest.

Guest reviews show that Meeru’s Villas are always kept spotless. How many times a day does your team attend to each Guest Villa?
Twice. In the morning and evening, most of the time with bed decorations in the evening.

Share one of the ways you and your team make guests feel truly special?
We always try to make all the guests feel very special. The Room Boys take it upon themselves because they know their guests. They find ways to make their guests happy like offering Kurumba (Young Coconut), sometimes a special decoration and giving a personalized housekeeping service according to what our guests need. Most of our team members are long serving staff and they understand our guests very well, which is why most of our guests request a specific Room Boy by name because they know the guest and what they like.

Watch the video of how Meeru prepares special bed decorations for guests on our YouTube Channel.

Book your personalized stay at Meeru online »
Past News Items
Enjoy a 10% Discount on your winter escape to Maldives
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This October, experience a range of romantic beach dining experiences in true Maldivian style at Meeru with a touch of Halloween. READ MORE
A warm and friendly welcome to the Maldives
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World Tourism Day 2017: Making the Maldives a better place
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April Updates from Meeru
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Welcome Spring this April with a variety of enjoyable Beach Dinners READ MORE
Earth Hour At Meeru
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2017 TUI Top Quality Award for Meeru
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Meeru wins HolidayCheck Gold Award 2017
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Hot Rock Cooking
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February news from Meeru
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February Beach Dining
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Make your summer escapes to Meeru. Book Now READ MORE
Duniye Spa introduces new spa menu for 2017
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January Beach Dining
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Happy New Year from Meeru
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Seasons Greetings from Meeru
Season’s Greetings to all our Meeru Guests READ MORE
Countdown and welcome 2017
Celebrating the new year in Meeru READ MORE
Festive season greetings
We have already received your Christmas present READ MORE
Holiday Season Activities
This December, join the sun, sand and the festivities READ MORE
December Kids Activities
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December Dining
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Bars of Meeru
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The Sunset Punch Cruise
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